Stake Rules and Regulations in India

1. Scope of these general terms

These general terms apply to every use of the official platform by persons located in India. They govern:

• registration and account operation
• access to betting services and casino games that are legally offered
• participation in bets, bonuses, promotions and any other event hosted on the platform
• your legal rights and duties in relation to the operator

By using the services you confirm that you have read, understood and accepted these general terms, the privacy policy, anti money laundering rules, responsible gambling guidelines and any game or sport specific betting rules.

2. Eligibility and user requirements

To open and use an account you must:

• be at least 18 years old, or older if the law in your state or Union Territory requires a higher age
• be legally allowed to participate in online betting and gaming under the laws that apply to you
• register in your own name and on your own behalf
• provide accurate and complete information during registration and throughout the use of the services

You are responsible for checking that using online betting or gaming is legal for you under Indian national law and any applicable state law. You agree that the operator may request documents or information at any time to verify your age, identity, address and legal eligibility.

3. Acceptance and changes to terms

Your account use confirms your agreement to these terms. If you do not agree, you must not open an account or place any bet.

The operator has the right to:

• modify or update these terms, betting rules, payment rules or policies
• introduce new services or suspend existing services
• change odds formats, bonus structures or technical features

Updated terms take effect from the time they are published on the official website. Continued use of your account or any further bet after changes are posted will be treated as acceptance of the revised terms. You should read this page regularly to stay informed.

4. Proper use of the platform

You agree that you will use the platform only for lawful betting and gaming purposes and not for any prohibited activity. In particular you must not:

• create multiple accounts or impersonate another person
• share your login details or allow any other person to use your account
• use bots, scripts, automated systems or any software to gain an unfair advantage
• manipulate odds, bets, bonuses or game outcomes in any way
• interfere with the technical operation or security of the services
• use the platform for fraud, money laundering, terrorism financing or any illegal purpose

The operator may monitor activity to protect the integrity of events, bets and games. Any suspicious or abusive use may lead to account review, restrictions or closure.

5. Intellectual property and content protection

All software, graphics, text, odds displays, bet markets, game content, logos and other materials on the platform are protected by intellectual property rights that belong to the operator or its licensors.

You are granted a limited, non transferale licence to access and use the services on your devices for personal entertainment and betting purposes only. You may not:

• copy, modify, translate or adapt any part of the platform
• distribute, publish or make public any part of the software or content
• attempt to decompile, reverse engineer or obtain the source code
• use content for commercial purposes or on other services without written permission

Any unauthorised use of protected content may result in legal action and immediate termination of your account.

6. Liability and limitations

You use the services at your own risk and discretion. To the fullest extent allowed by Indian law, the operator is not responsible for:

• loss or damage resulting from interruptions, delays, errors or technical failures
• loss arising from viruses, cyber attacks or unauthorised access to your devices
• any decision you take on the basis of odds, results, statistics or other information provided on the platform
• losses connected to your failure to keep your login details secure

The operator does not guarantee that the services will be available at every time or that events or odds will be free from errors. If an obvious error is identified in odds, markets or bet settlement, the operator may correct the error and adjust or void bets according to the betting rules.

Nothing in these terms limits liability for fraud, deliberate misconduct or any liability that cannot be limited under applicable Indian law.

7. Governing law and jurisdiction

These general terms and your use of the services are governed by the law specified in the operator's main terms page, subject to mandatory provisions of Indian law that apply to you as a consumer. Any dispute will be handled as per the dispute resolution procedures set out in these terms and on the official website.

1. Eligibility to place bets

Only registered users who have a verified account and meet all eligibility conditions may place a bet.

You confirm before every bet that:

• you are placing the bet for yourself and not on behalf of any other person or organisation
• funds in your account are lawfully obtained and belong to you
• you understand the odds and rules for the event or game on which you are placing a bet

Bets are not accepted from persons who fail age, identity or legal checks. Any bet that breaches these requirements may be voided.

2. Bet acceptance and confirmation

A bet is valid only after it is accepted by the operator's server and appears in your bet history.

The process is:

1. You select event, market, odds and stake.
2. You confirm the bet on the bet slip.
3. The system attempts to register the bet.
4. Once accepted, the bet receives a unique reference number and appears as open in your account.

If technical or communication problems occur before acceptance, the bet may not be registered. It is your responsibility to check the current status of each bet in your account history.

The operator may refuse to accept any bet, in full or in part, without giving a reason, for example in cases of: regulatory restrictions, suspicious betting patterns, market closure or responsible gambling limits.

3. Minimum and maximum bet amounts

Each bet is subject to minimum and maximum stake limits that may vary by sport, event, market, odds and user profile.

• Minimum stake limits are displayed on the bet slip or in the relevant betting rules.
• Maximum stake or maximum payout limits may be applied per bet, event, market or account.
• The operator may reduce limits for certain users or events based on risk or regulatory considerations.

If your requested stake is higher or lower than the allowed limits, the system will either adjust the stake automatically or reject the bet.

4. Odds, results and settlement of bets

Odds reflect the price at the time the bet is accepted. Odds may change frequently before bet acceptance. Once accepted, your bet is settled according to:

• odds shown at the moment of acceptance
• the official result of the relevant event or game
• detailed market rules published in the betting section or for each sport or casino game

Winnings for a successful bet are calculated as stake multiplied by odds, rounded according to the rules for the relevant market and currency. For some markets or bonus bets, different calculation rules may apply, which are set out in specific terms.

If an event is postponed, cancelled, abandoned or settled earlier than scheduled, settlement will follow the detailed sport or event specific rules available on the website. These rules may differ by competition or governing body.

5. Betting restrictions

To protect integrity and comply with legal responsibilities, the operator may apply restrictions on:

• events, leagues or markets that users from India are allowed to bet on
• types of bets or odds formats available in your region
• use of bonuses for particular events or bet combinations
• maximum exposure or payout per user, per event or per day

You must not place bets if you have direct influence over the outcome of the event, such as players, referees, coaches, team officials or others subject to sports integrity regulations. Any violation may result in account actions and notification to relevant bodies.

6. Bonus related bets

If you receive a bonus or free bet, additional conditions will apply, for example:

• wagering or turnover requirements before withdrawal
• minimum odds per selection
• eligible events, games or bet types
• expiry dates and maximum winnings from bonuses

Terms for each bonus are displayed in the promotions area and you should read them before acceptance. If requirements are not met, the operator may cancel the bonus and any winnings arising from it in line with the promotion rules.

7. Cancellation and cash out

Once a bet is accepted it cannot be cancelled by you.

The operator may offer an optional cash out feature for some bets or events. Availability, value and rules of cash out are determined by the operator and may be changed or withdrawn at any time. A cash out request is not guaranteed and becomes effective only when confirmed in your bet history.

In cases of obvious pricing error, technical failure or breach of these terms, the operator may void affected bets fully or partially, adjust settlement or correct account balances to reflect the accurate result.

8. Disputes regarding bets

If you disagree with a bet result or settlement, you should contact customer support promptly and provide the bet reference number along with details of the issue.

The operator will:

• review transaction logs, game records and any relevant data
• compare settlement against published betting rules and official results
• inform you of the outcome of the review

If records on the operator's system and records on your device do not match, the data on the operator's server will be treated as final for the purpose of resolving the dispute, subject to applicable consumer protection law in India.

1. General rules for deposits and withdrawals

You must use only your own payment methods and financial instruments to fund your account or receive withdrawals. By making a transaction you confirm that you are the lawful holder of the wallet, card, bank account or any other method used.

The operator may set separate rules for deposits and withdrawals for users in India to comply with legal and banking requirements. Details of available methods, limits and any fees are displayed on the cashier or payments page.

2. Deposit methods, limits and processing

Available funding options for users in India may include:

• certain cryptocurrencies or digital assets
• supported e wallets or payment gateways
• other locally allowed methods listed on the cashier page

For each method the platform will indicate:

• minimum and maximum deposit amounts per transaction or per day
• any handling charges applied by the operator
• expected processing time until the amount is credited to your betting account

Some banking providers or intermediaries may charge their own fees, over which the operator has no control. Deposits are considered final once they are confirmed by the relevant payment network and reflected in your balance.

3. Withdrawal rules, limits and timeframes

Before the first withdrawal you may be required to complete identity and security checks. The operator may ask for:

• government issued identity proof
• address proof such as utility bill or bank statement
• information on source of funds or source of wealth when required by anti money laundering rules

General principles for withdrawals:

• wherever possible, withdrawals are processed to the same method used for deposits
• minimum and maximum withdrawal amounts apply per transaction and per time period
• additional checks may delay processing but are required to protect your rights and meet legal duties

Estimated timeframes for completion of withdrawals are displayed on the cashier page. Actual timing can vary depending on the method, third party processors, network conditions and completion of any compliance review.

4. Verification, KYC and AML checks

To meet legal and regulatory obligations, the operator will perform Know Your Customer and anti money laundering checks on users in India.

You agree to:

• provide accurate, current and complete documents when requested
• update details if your personal or contact information changes
• respond in a timely manner to information or document requests

During KYC or AML review, the operator may temporarily restrict deposits, bets, bonuses or withdrawals until checks are completed. If you fail to provide required information, your account may be suspended and funds may be handled according to the applicable law and regulatory guidance.

5. Transaction restrictions

The operator may apply controls or restrictions such as:

• limits on total deposits, withdrawals or bet volumes over a period
• controls on use of certain methods for users located in particular Indian states or regions
• restrictions on transfers between accounts or third party payments
• blocking of transactions considered high risk under internal policies

Funds in your account do not earn interest. The account is used only for placing bets and receiving payouts from events and games on the platform.

6. Currency and conversion

Depending on your location and the services available to you, your account balance may be held in cryptocurrency, fiat currency or another supported unit of value.

If currency conversion is needed for any transaction:

• rates applied will be based on information from external providers or market sources used by the operator
• minor differences due to rounding may appear on your account

You are responsible for any impact of exchange rate changes between the time of deposit, bet and withdrawal.

7. Payment disputes, chargebacks and cancellations

If you dispute a transaction or initiate a chargeback on a deposit that has already been credited and possibly used for bets, the operator may:

• suspend or restrict your account
• cancel any pending withdrawals or bets
• recover amounts due by reversing transactions from your balance

Payment operations normally cannot be cancelled by you once initiated. The operator may reverse or cancel a deposit or withdrawal only to comply with legal duties, correct an error or respond to suspected fraud or money laundering. Any such action will be recorded in your transaction history.

Where payment disputes arise, you should first contact customer support and provide detailed information so that the matter can be reviewed in line with these terms and applicable Indian regulations.

1. Commitment to responsible betting and gaming

The platform is designed for entertainment through legal betting and casino style games. You are encouraged to treat all bets as a form of paid entertainment, not as a source of income or financial planning.

The operator supports responsible gambling principles that are aligned with international best practice and Indian consumer protection expectations. You are urged to read and use the tools provided to manage your activity.

2. Tools to control your betting behaviour

To help you stay in control, several features may be available in your account settings or through support:

• Deposit limits: daily, weekly or monthly caps on how much you can add to your account.
• Loss limits: limits on how much you can lose over a selected period.
• Session limits: tools to control how long you spend logged in.
• Time out: temporary break from betting services for a chosen period.
• Self exclusion: longer term block that prevents access to your account and betting services for a defined period.

Some limits take effect immediately; others may require a cooling off period before changes apply. Increasing limits often takes longer than reducing them to support safer betting behaviour.

3. Safe gambling guidelines

Consider the following guidelines when you use betting services:

• set a budget for bets and stick to it
• do not chase losses; accept them as part of the experience
• avoid betting when tired, stressed or under the influence of alcohol or other substances
• treat bonuses as a way to extend play, not as guaranteed profit
• keep a record of your spending and regularly review your account history

If you feel that betting is affecting your personal, family or financial life, use self exclusion tools and seek professional advice.

4. Signs of gambling related problems

You may be at risk of gambling related harm if you notice that you:

• spend more time or money than you planned on bets
• hide your betting from family or friends
• borrow money or use funds intended for essential expenses to bet
• feel anxiety, guilt or stress related to betting outcomes
• try to recover losses immediately by placing larger bets

If you experience such signs, you should stop betting and consider help from specialised support services.

5. Support and assistance resources in India

If you need support regarding gambling related issues, you can contact:

• your local mental health professional or counsellor
• national mental health helplines such as the government supported helpline number KIRAN (1800 599 0019), which can refer you to counselling services
• non governmental organisations that address addiction and mental health

Though these services may not focus only on betting, they can help you manage compulsive behaviour, financial stress and related mental health concerns.

6. Protection of minors

Under Indian law, minors are not allowed to take part in betting or gaming activities. The operator:

• applies age verification as part of registration and KYC
• may request additional documents if it suspects an account is being used by a minor

You must not allow any minor to use your account or access betting services. Parents and guardians are encouraged to use parental control software and monitor device use in their household.

1. Legal obligations

The operator is required to implement measures to detect and prevent money laundering, terrorism financing and other unlawful financial activity. These measures reflect international standards and take into account obligations under applicable anti money laundering laws and regulations.

By using the services, you consent to the monitoring and review of your transactions for compliance with these duties.

2. Know Your Customer procedures

As part of KYC, the operator may at any time request:

• proof of identity such as PAN card, Aadhaar card, passport or other government issued document
• proof of address such as utility bill, bank statement or government record
• information on occupation, income and source of funds used to bet or play

Checks may take place:

• at registration
• before large deposits or withdrawals
• when activity patterns change or become higher risk
• on a periodic basis to keep data accurate and up to date

Failure to provide information can lead to suspension of your account and delay or refusal of transactions.

3. Transaction monitoring and suspicious activity

All deposits, bets, bonuses, withdrawals and transfers are subject to monitoring using automated systems and manual review. Indicators of suspicious activity can include:

• unusually high volumes of deposits or withdrawals compared to your known profile
• rapid movement of funds without genuine betting activity
• structured transactions designed to avoid reporting thresholds
• frequent use of multiple payment methods or accounts
• patterns suggesting use of the account on behalf of third parties

Where suspicion arises, the operator may request additional information, delay or block transactions, or report activity to relevant authorities if required by law.

4. Prohibited use of the account

You must not use your betting account to:

• transfer funds between unrelated persons
• process payments for goods or services unrelated to betting or gaming
• disguise the origin, ownership or destination of funds
• assist any other person in money laundering or terrorism financing

Accounts used for such activities may be closed, and balances may be handled in accordance with legal directions.

5. Consequences of AML violations

If the operator suspects or confirms that your account is involved in illegal activity or AML breaches, it may:

• suspend or permanently close the account
• freeze all or part of the funds in the account pending investigation
• cancel bets, bonuses and pending withdrawals
• request additional documents and explanations
• cooperate with law enforcement, financial intelligence units and regulatory bodies by sharing necessary data

Actions taken will depend on the seriousness of the conduct and requirements of applicable law that governs users in India.

1. Data protection commitment

Protection of your personal data is an important part of the services offered to users in India. The operator processes your information in line with applicable data protection principles, including fairness, transparency, security and limitation of purpose.

By using the website or mobile application you consent to the collection, use and storage of your information as described in this privacy section and any detailed privacy notice published on the site.

2. Types of personal data collected

Information that may be collected includes:

• identity data: name, date of birth, gender, government ID numbers where required for KYC
• contact data: postal address, email address, phone numbers
• account data: username, registration details, settings, preferences
• financial and transaction data: deposits, withdrawals, bets, bonuses, payment methods
• technical data: IP address, device identifiers, browser type, operating system, access times
• usage data: pages visited, features used, events and games played, response to promotions

Some data is provided by you directly, some is generated automatically through your use of the services, and some may be obtained from third party verification providers where legally allowed.

3. Purposes and legal basis for processing

Your personal data is processed for purposes such as:

• creating and managing your account
• verifying identity, age and eligibility under Indian law
• processing deposits, withdrawals, bets and payouts
• operating games, odds and betting services
• preventing fraud, money laundering and misuse of bonuses
• complying with tax, regulatory and reporting obligations
• communicating about account activity, changes to terms and service updates
• personalising content, odds displays and promotions where allowed by law

Processing is based on one or more legal grounds, such as the need to perform a contract with you, compliance with legal duties, legitimate interests in running a safe and efficient betting platform, or your consent for certain uses like marketing communications.

4. Sharing of personal data

Your information may be shared, to the extent necessary, with:

• payment service providers and banks
• identity verification and anti fraud service providers
• game and odds suppliers involved in running events and games
• professional advisers such as auditors or legal counsel
• regulators, tax authorities or law enforcement when required by law

Transfers to recipients in other countries will take place using protections that are appropriate under data protection law, such as contractual safeguards or reliance on adequate legal frameworks.

5. Data retention

Personal data is kept only for as long as needed for the purposes for which it was collected, including:

• the period during which your account remains active
• additional time required to comply with KYC and AML record keeping rules
• limitation periods for legal claims in the relevant jurisdiction

When data is no longer required it will be deleted or anonymised in line with internal policies and applicable law.

6. Your rights regarding personal data

Subject to conditions and limits in data protection laws, you may have rights to:

• access your personal data held by the operator
• request correction of inaccurate or incomplete information
• request deletion of certain data, for example where it is no longer needed
• object to or restrict certain types of processing
• withdraw consent for marketing or other optional uses

To exercise these rights you should contact the support or data protection contact indicated on the website and complete any verification steps needed. Some requests cannot be fulfilled where the operator must keep data to meet legal or regulatory duties, for example under AML rules.

7. Cookies and similar technologies

The website and application may use cookies and similar tools to store or access information on your device. These technologies are used for:

• enabling core functions such as login and bet placement
• improving performance and security
• measuring usage and event statistics
• personalising content and bonuses where permitted by law

Information about categories of cookies used and options for managing them is provided in the cookie notice. You can adjust browser or device settings, but some features may not function correctly if essential cookies are disabled.

1. Security of the platform and services

The operator takes technical and organisational measures to protect the integrity and availability of the betting platform for users in India. Security controls are applied to the website, mobile application, backend systems, odds feeds and payment interfaces.

Even though strong safeguards are used, no online service can guarantee full protection against all threats. You share responsibility for securing your devices and communication channels.

2. Protection of data and transactions

Security measures that may be applied include:

• data encryption for transmission of sensitive information between your browser or app and the servers
• secure storage of critical account and transaction data
• separation of systems handling payment data from other infrastructure
• regular security testing, vulnerability assessments and system monitoring

Payment transactions are processed through providers that apply industry standard security practices. You should check that you access the platform only through official URLs and trusted networks.

3. Account security and authentication

You are responsible for keeping your login credentials confidential. To improve security you should:

• choose a strong, unique password for your betting account
• not share your password or one time codes with anyone
• change your password regularly and avoid using the same password on other services
• log out from your account after each session, especially on shared devices

The platform may offer two factor authentication or similar mechanisms. You are encouraged to enable these features in your account settings to add an extra layer of protection against unauthorised access.

4. Monitoring and incident response

Systems are monitored for signs of suspicious behaviour such as:

• repeated failed login attempts
• unusual login locations or devices
• abnormal betting or bonus usage patterns

Where possible security incidents are detected, the operator may:

• temporarily lock or restrict access to accounts affected
• request additional identity verification
• reset passwords or revoke tokens
• investigate to determine cause and impact

If you suspect that your account has been compromised, you should immediately change your password and contact support.

5. User responsibilities for security

In addition to measures taken by the operator, you should:

• use updated antivirus and security software on your devices
• avoid accessing your account on public or unsecured Wi Fi networks when possible
• avoid downloading unofficial applications or software claiming to be linked to the betting services
• regularly review your account history for unauthorised transactions or bets

If you fail to follow basic security practices, you may be responsible for losses resulting from unauthorised access or use of your account, subject to applicable Indian consumer protection rules.