Stake KYC & AML Policy

KYC and AML procedures are applied to verify customer identity, confirm that funds come from legitimate sources, prevent fraud, and combat financial crime in line with applicable regulatory requirements in India. These measures help support fair play, transparency, and account protection for every account holder.

The KYC and AML framework aims to provide the following guarantees:

• Fair play in all betting and gaming activities
• Enhanced user safety through robust security measures
• Transparency in identity check, document submission, and transaction monitoring
• Compliance with AML, CTF, and other regulatory requirements
• Protection of the platform and users from money laundering and misuse of accounts
• Responsible gaming supported by accurate identity and funding information

Every new user may be required to complete ID verification and an identity check before full access to services is granted, and at any later time if risk-based reviews are needed. Verification helps ensure that each account holder is a real person, eligible to use the services, and using lawful sources of funds.

As part of KYC, document submission may include the following generic categories:

• Government-issued photo identification (for example, passport, national identity card, driving licence, or any other valid document accepted under local rules)
• Proof of residential address (for example, recent utility bill, bank statement, government correspondence, or other accepted address proof showing full name and address)
• Evidence of ownership of payment methods used on the account (for example, redacted bank statement, card ownership confirmation, or proof relating to wallet or other payment instruments)
• Additional documents or information that may be required to confirm source of funds or source of wealth under AML and CTF standards

Failure to complete document submission or to provide accurate personal data may result in restrictions on deposits, withdrawals, or overall account activity.

The platform implements AML and counter-terrorism financing controls to detect, prevent, and respond to potential money laundering, terrorist financing, and other illegal activity. These security measures support continuous transaction monitoring, help identify suspicious activity, and ensure compliance with applicable reporting obligations.

Core AML controls include:

• Ongoing monitoring of user transactions and account activity, including deposits, wagers, and withdrawals, to identify unusual patterns
• Automated detection rules and risk engines designed to flag behaviour or transaction flows that may indicate financial crime
• Enhanced due diligence for higher-risk customers, large or complex transactions, high-value wins, or activity involving higher-risk jurisdictions
• Review and manual assessment of large, frequent, or unusual transfers where behaviour does not match the known profile of the account holder
• Risk scoring of accounts and activities, updated from time to time based on behaviour, geography, and other risk indicators
• Screening against applicable sanctions lists and politically exposed person (PEP) lists, in line with international and local regulatory requirements
• Internal escalation and, where required by law, reporting of suspicious activity or transactions to competent authorities or financial intelligence units
• Periodic testing and updating of AML systems, tools, and staff training programmes to maintain effective controls

To preserve user safety, fair play, and transparency, and to comply with AML and KYC obligations, certain activities are strictly prohibited on the platform. Breaches of these rules may be treated as suspicious activity and may lead to regulatory reporting, account restrictions, or closure.

Prohibited activities include:

• Creating or using multiple user accounts by the same individual to bypass limits, avoid verification, or obtain any undue advantage
• Using forged, altered, expired, or stolen identification or address documents during ID verification or any later review
• Attempting to deposit, transfer, or withdraw funds that originate from money laundering, terrorist financing, fraud, or any other unlawful source
• Manipulating systems, games, payment channels, or transaction flows to disguise the origin of funds or to circumvent security measures
• Sharing, selling, or otherwise transferring account access or login credentials to any third party, including allowing another person to act as the account holder
• Using payment instruments, bank accounts, cards, wallets, or other funding methods that are not legally held or controlled by the verified account holder
• Misrepresenting identity, age, residence, beneficial ownership, source of funds, or any other material information requested under KYC and AML procedures

Any failure to comply with this AML and KYC Policy, or any attempt to engage in prohibited or suspicious activity, may lead to investigative and enforcement action in line with legal and regulatory requirements. Steps may be taken even if a criminal offence has not yet been formally established, where risk to the platform or other users is identified.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each account holder is responsible for ensuring that all personal data and documents provided for identity check, ID verification, and ongoing monitoring are accurate, complete, and up to date. Users must complete KYC procedures in a timely manner, respond promptly to any request for additional information or document submission, and cooperate fully in any AML review.

Users must only use payment methods and financial accounts that are legally owned and controlled by them, and must not allow any third party to carry out transactions on their behalf. Any change in address, contact details, or other key information should be updated as soon as possible, in line with platform requirements, to maintain reliable identification.

Users are expected to monitor their own accounts for unusual or unauthorised activity and to report any suspicious activity, potential security breach, or breach of fair play to customer support at the earliest opportunity. Adhering to these responsibilities contributes to user safety, responsible gaming, and the integrity of the wider financial system.

The platform is committed to fair play and transparency in the handling of all gaming and betting transactions, identity checks, and AML processes, so that every account holder operates within a safe and regulated environment. These principles support strong account protection, personal data confidentiality, and stability of the gaming ecosystem.

Key principles include:

• Compliance with KYC, AML, and CTF standards, including robust identity check, ID verification, and transaction monitoring
• Confidentiality and protection of personal data, documents, and financial information, in line with applicable privacy and data protection rules
• Ongoing monitoring for suspicious activity, including behaviour that may indicate fraud, collusion, or misuse of accounts
• Prevention of manipulation, unfair behaviour, and misuse of bonuses or features in a manner that undermines responsible gaming or AML controls
• Providing user support on security measures, account protection, and safety-related queries, including guidance on verification and reporting obligations
• Shared responsibility between the platform and users to identify and report misuse, ensuring that regulatory requirements are met
• Equal conditions and consistent application of AML and KYC rules for all users, without preferential treatment that could compromise transparency or integrity